Privacy Policy
This Privacy Policy applies to the website operated by St. Èze (the “Site”, “we”, “us”, or “our”). By using our website or services, you (the “user”, “customer”, “you” or “your”) agree to the terms of this Privacy Policy.
St. Èze is committed to protecting your privacy and handling your personal information responsibly and in compliance with relevant privacy laws.
We are based in Australia and are governed primarily by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. However, we also take care to comply with the following data protection frameworks to serve our international customers:
-
Europe: The General Data Protection Regulation (“GDPR”)
-
New Zealand: New Zealand Privacy Act 2020 and Information Privacy Principles
-
US (California): California Consumer Privacy Act
-
Canada: all applicable Provincial Laws
Information We Collect
We collect the following types of personal data:
-
Contact Details
-
Account Information
-
Purchase Details
-
Device and Usage Information
-
Marketing Preferences
We do not knowingly collect personal data from individuals under 18.
How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Communicate order updates, customer service enquiries, and all other logistical or administrative enquiries with you
-
Send marketing emails if you’ve opted in
-
Improve our website, services and your user experience
-
Prevent fraud and comply with legal obligations
How We Store and Protect Your Information
We use secure, encrypted systems and trusted third-party platforms (Wix Studio, Shopify, PayPal, Stripe) to store your information. Access to your data is limited to the Founder and authorised partners who need it to provide services.
To protect your personal data and privacy, we ensure that we:
-
Use SSL encryption
-
Conduct regular security audits
-
Limit access to data
-
Partner only with platforms that comply with relevant data protection laws
When and Why We Share Your Information
Please be assured that we do not sell your data. We only share it with authorised third parties out of necessity to:
-
Fulfil your order
-
Comply with laws
-
Run our business
All third parties we work with have met privacy and security standards in the applicable jurisdiction.
Cookies and Tracking
We only use cookies and similar tracking tools to:
-
Improve user experience
-
Remember your preferences
-
Improve site performance
-
Deliver relevant ads with your consent
You are welcome to manage and disable cookies in your browser setting. By using our website, you agree to the use of cookies as described above.
Marketing Communications
If you opt in, we may send you emails about exclusive insider updates, curated drops, sales and any other updates. You can unsubscribe at any time by clicking the “unsubscribe” link in the email.
How Long We Keep Your Information
We keep your data only as long as needed for our business purposes and to respond to legal obligations.
Changes to This Policy
We may update this Privacy Policy from time to time, as will be reflected in the “Last Updated” date. We encourage you to check back occasionally.
Contact Us
If you have any questions, concerns, or would like to exercise your privacy rights, please feel free to contact Customer Care at info@st-eze.com